Tickets cancelled less than 24 hours in advance are non-refundable though may be exchanged for another tour and/or date if seats are available. Please call our dockside ticket desk at (401) 619-1300 with any questions.
Please arrive at least 30 minutes prior to departure time to check in at the ticket booth and receive your boarding pass. Gansett leaves the dock promptly at the departure time and tickets are non-refundable due to missing boat. We cannot hold the boat for latecomers. Parking and traffic can be difficult in Newport, so please leave plenty, plenty of time for both. Please call ticket booth with any questions or concerns.
It is open seating on board. If you are a large group that wants to make sure everyone sits together, please arrive early to pick up your tickets and get in line. If you are in the back 1/2 of the line and the boat is sold out, you may not be able to sit together. The group must get in line together and not have 1 person holding everyone's place in line.
If tour is cancelled by the Captain due to weather conditions you can either reschedule or receive a refund.
A Gratuity of 15% will be added to groups of 10 or more.
For your safety please wear soft soled shoes. No heels are permitted on board.
No strollers, car seats or wheelchairs allowed on board for safety reasons. Items can be stored safely with our ticket booth staff during your tour.
NO OUTSIDE FOOD OR DRINK ALLOWED
NO SMOKING PERMITTED
Boarding can be denied if a passenger arrives visibly intoxicated.
DOG POLICY: Trained working service dogs only, no pets. Must call ahead to make reservation and notify us if bringing a working service dog.
Tickets cancelled less than 24 hours in advance are non-refundable. No refunds will be awarded for no-shows or latecomers.
We require a minimum number of passengers to go out, if that minimum is not met the cruise will be cancelled.
Tours depart from 2 Bowens Landing, Bowens Wharf, Newport, RI 02840
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